Middle System Administrator

Lviv, Ukraine

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions.

This is a full-time position based in our Lviv office.

KEY RESPONSIBILITIES:

User technical support:

  • Administration and support of macOS and Windows devices;
  • Diagnosing and resolving hardware and software issues on laptops/MacBooks;
  • Setting up workstations and issuing equipment to new employees.

Network infrastructure administration:

  • Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs;
  • Administration of Cisco network equipment;
  • Ensuring stable operation of the local network and internet connection.

Device management systems administration:

  • Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates;
  • Centralized management of the company's device fleet.

Monitoring and logging systems administration:

  • Configuration and support of Zabbix, Wazuh;
  • Log analysis, incident detection and response.

License management:

  • Tracking, renewal, and control of software licenses.

Jira/Confluence administration:

  • Managing users, access rights, projects, and workflows.

JOB REQUIREMENTS:

Must have:

  • Independence and the ability to solve non-standard problems without constant supervision — taking ownership of a problem and seeing it through to resolution;
  • Proactivity, responsibility and a sense of ownership — spotting what can be improved and following things through to the end;
  • Learnability and adaptability — quickly mastering new tools and flexibly switching between tasks in a multitasking environment;
  • Strong communication skills and the ability to explain complex things in simple terms; teamwork and high-quality user support;
  • Readiness for multitasking, a high level of self-organization and the ability to make quick decisions;
  • Understanding of basic information security and information hygiene standards;
  • 3+ years of experience as a System Administrator;
  • Hands-on experience with macOS and Windows devices;
  • Experience with network equipment (preferably Ubiquiti UniFi): configuration, upgrades/updates, understanding of DNS and DHCP server principles;
  • Experience with device management systems (MDM — Jamf, Intune, ManageEngine).

Nice to have:

  • Skills in working with and administering Jira/Confluence (users, access rights, projects, workflows);
  • Advanced user experience and administration skills with Google Workspace, Slack;
  • Experience working with and administering monitoring/logging systems (Zabbix, Wazuh);
  • Experience with license management;
  • Skills with cloud platforms (AWS);
  • Experience with Claude Code (MCP connectors, API);
  • English at Intermediate level or higher.

INTERVIEW STAGES:

  1. Call with a recruiter;
  2. Interview with the Head of Support and Infrastructure and a recruiter;
  3. Interview with the CEO of the company.

OUR BENEFITS:

  • Working in one team with experienced system administrators, with opportunities for growth and learning;
  • Paid vacations and sick leaves, public holidays, relocation assistance;
  • Wellness: medical insurance/ sport compensation/ health check-up + flu vaccination;
  • Education: trainings, English classes, paid certifications;
  • Fun: own football team, budget for team lunches, branded gifts;
  • Flexible working hours;
  • Comfortable modern office;
  • One of the best places to work in Lviv (based on DOU rating).

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Recruiter Yuliia Nochovna

*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.

Middle System Administrator

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Middle System Administrator

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