Lviv, Ukraine (Hybrid)
We are looking for a Business Analyst who is interested in working with healthtech projects and passionate about learning new things. Your role will be participating in pre-sales activities, discovery phases, initiating new projects, and helping on the existing ones. You will be responsible for building and maintaining long-term relationships with clients and translating business needs into technical requirements for projects in Health tech and Life Sciences domains.
*Please note that this position is open to candidates from Lviv.
3+ years as a Business Analyst in software development projects, including at least one healthcare or health tech product (EHR/EMR, patient portal, telehealth, practice management, remote monitoring or similar)
Hands-on experience across the full BA cycle on at least one project, from elicitation through delivery and acceptance
Experience gathering and documenting requirements for workflows with several user roles and turning them into user stories with clear acceptance criteria
Working knowledge of healthcare privacy and security regulations, mainly HIPAA and GDPR, and the ability to turn them into concrete requirements
Basic understanding of healthcare interoperability, what FHIR and HL7 are for
Experience writing business and technical documentation: PRD, user stories, BPMN/UML diagrams, data flows, integration descriptions
Experience with Jira, Confluence and a diagramming or prototyping tool
Experience with LLM and AI tools (especially Claude) for project context management, routine task automation, and use on different agentic SDLC stages
Experience working in Agile teams and a solid understanding of software development processes and roles
Strong analytical skills, especially spotting gaps, contradictions and edge cases in requirements
Ability to run interviews, workshops, and walkthroughs with both technical and non-technical stakeholders
Attention to detail, plus the ability to see how a feature fits the wider product and the client’s system landscape
Ability to own a workstream on your own, with guidance from a Senior BA
Real interest in the healthcare domain and willingness to learn its terminology, standards and regulations quickly
Upper-Intermediate English (B2+) or higher
Hands-on experience with FHIR R4 resources or FHIR-native platforms (e.g. Medplum), or with EHR integrations (Epic, Oracle Health, athenahealth)
Familiarity with US revenue cycle concepts: insurance eligibility, claims, CPT/ICD-10 coding, clearinghouses
Experience in specific health tech subdomains, such as patient engagement, telehealth, women’s health or mental health
Pre-sales experience: preparing scope breakdowns for estimates, discovery plans or solution proposals
Background in healthcare (clinical or administrative), QA or project management
Claude Certified Associate – Foundations certification or Architect level ones
Gather, analyse and document business, user and solution requirements for health tech products, including clinical and administrative workflows
Map current and target workflows for every user role, and identify where the product sits among the client’s existing systems
Turn regulatory and privacy constraints into requirements, and keep them traceable through the backlog
Define integration and data requirements with the tech team
Take an active part in discovery phases: prepare and co-facilitate workshops and stakeholder interviews, then consolidate the findings
Conduct market, competitor and domain research, and contribute to the unit’s subdomain overviews
Develop and maintain the product backlog: epics, user stories, acceptance criteria, priorities
Support estimation by breaking scope down into epics and features as input for WBS
Set up and maintain the project knowledge base
Contribute to the Health Tech unit’s knowledge base by sharing project learnings and taking part in internal sessions
OUR BENEFITS:
Recruiter — Anastasiia Vaskiv
*Some elements of our recruitment process are supported by AI tools, while all candidate evaluations remain the responsibility of our recruitment team.